Install/uninstall/update

Because of some important security changes (password encryption) it's neccesary to change the password of the 'root' account to the default password (which is 'root') BEFORE(!!!) performing an update. If this is not done, the new client won't be able to login anymore.

Clients from older versions are not able to communicate with the new server for the same reason and must be updated also...

Make sure, you have performed Windows update and retrieved all latest updates

Make sure you are running SQL 2005 SP2 or higher

While installing the new software, a warning is presented concerning this matter. You have to acknowledge this warning before you continue. If this procedure is not performed correctly and/or the warning is ignored, Griffid Support can help you recover. Remote acces to your SQL database is therefore necessary. This support is delivered under the condition that costs for this support will be transferred into your account or Service Level Agreement.